Business to Customer Texting
A Better Way to Communicate
Your friends and family text, so should your business. Our mobile communication platform has been proven to:
- Improve your customer service effectiveness
- Reduce wasted time playing phone tag
- Increase sales and marketing opportunities
- Ensure positive online reviews.
Why have your business communicate the old fashioned way, when you can communicate the way everyone communicates, via text messaging. We solve the problem of how to effectively contact your customers and retain these valuable pieces of correspondence without the need to utilize your own personal phone number.
People read an incoming text message usually within 90 seconds. There is no better way to communicate with your customers. Give them the answers to their questions and the feedback you want all in one convenient platform.
FRIENDLY / FEATURES
Business Texting
People text, so should your business. Your customers answer text messages, your business needs to utilize this connection for more effective customer communications.
Group Messaging
Send SMS messages to groups you create allowing you to market your services and reach your customers immediately for quick notice of important issues or flash sales.
Team Chat
Conveniently chat with members of your team on any platform. We make it easy to share information across office locations.
Send Pictures
They say a picture is worth a thousand words and we wholeheartedly agree. Send and receive images via text just like you do with your friends and family. Your customers will love it.
Survey Says
Ask simple to answer survey questions and receive valuable user feedback with complete statistical analysis in a convenient dashboard.
Communication History
Wouldn’t it be nice to review the history of previous conversations with your clients? Review the complete history of all your SMS customer interactions with the click of a button.
Data Analysis
Make data driven decisions with confidence. With our easy to read and understand analytics you can see where your clients go to share their feedback on social media and the web.
Automated Calls
Send automated voice messages to your customers notifying them of special events, flash sales, or cancellations in service. Quick, convenient and very effective.
We Heart Reviews
Do you have customers who love you but are not sure how or where to share the love? We make sharing online feedback easy and effective.
Reputation Management
Your online reputation is important, but what are you doing to ensure that negative feedback is being effectively addressed? Don’t let poor communication steal your good name!
Hotel Management
Our integrated messaging and shift management platform will increase guest approval and streamline hotel operations and communication.
Service Appointments
Allow your customers to book a service or appointment with your business via your website from their mobile device. Simple, easy and effective.
CREATIVE THINKING / CUTTING EDGE SKILLS
In a crowded business environment it is imperative you get noticed for the great things you do. Unfortunately a poor online image can greatly harm your reputation and impact your success.
Intelligent
Smart businesses realize just how important their reputation is in their local community, but keeping up with todays onslaught of negative online feedback can be overwhelming. It leaves many a business owner asking, “What can I do?”
Innovative
Outside the box thinking allows your business to gain key insights into its effectiveness. Unfortunately many companies do not have a practical way to glean valuable information their customers readily provide.
Interaction
Poor communication and ineffective service are business killers, but when your weakness gets magnified via social media, the results can be devastating. We help businesses like yours amplify the positive through better communication.
Eliminate Poor Communication with our Mobile Communication Platform
In a world where negative online feedback can do serious damage to your reputation, it is imperative that you have an effective way to drive positive feedback to your social media outlets. With our mobile platform, your customer service skills will be on display through the effective use of text communication. Your clients will be flocking to social media shouting your praises. Remember Better Communication = Better Reviews.
Send review requests and get rated on Google Reviews. Review and manage the feedback your customer leaves you on Google from within our Mobile Communication Platform. Better Communication results in Better Reviews, it is a proven fact. Let us help you improve your online reputation.
Your customers are constantly on Facebook throughout the day, we can help you communicate with them. When folks message your business from Facebook, you can respond and keep the conversation going. It is just another way to help you connect with your customers in the way they choose.
A PICTURE IS WORTH A THOUSAND WORDS
What does your digital snapshot say about you? Images have a way of telling a story where words cannot. Unfortunately a bad choice of imagery does not paint a pretty portrait about many a company. Are you in need of an image update?
Words Speak Volumes About You
Is your business impacted from poor customer communication?
Did you know that online reviews directly effective your placement on search engines like Google?
Did you know that your business could benefit from text communications?
Does your online image need a face-lift?
Are you confused about where to go with technology?